Care & privacy
Treated with the care they deserve.
An old photograph carries a great deal. Here is how we look after it, in plain words.
Your photograph is yours
You keep every right to the photographs you share with us. We use them only to create the memory you asked for, never for advertising and never to train anything.
Your preview is made from your photograph and nothing more
To prepare your preview, your photograph is sent securely to our restoration service. It is not used to train anything and not shared for any other purpose. Your photograph and preview are stored privately and open only through your own private link, which we email to you.
We preserve the people you remember
Our work restores light, colour and detail. It does not change who someone is. Faces, expressions and the small details that make them yours stay true to the original.
Not quite right? We make it again
Your film arrives within minutes. If it doesn’t feel right, reply to your email and we’ll make it again, free. Printed albums are put together by hand, and you look through every photograph before yours goes to print.
Clear before you pay
You see your own preview first. The price and what’s included are confirmed with you before anything is charged, and you can change your mind at any step.
Questions, always welcome
Write to us at hello@relivelle.com. A real person will reply.